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FAQ

Product Information

We are not! The Madison Woolen Mill was founded in 1881 and closed down some years later. We are just trying to keep the spirit of that mill alive.

We are currently sourcing fabric from mills in Italy, England, and Ireland.

If you are uncertain about the feel and/or look of a cloth, please reach out to info@madisonwoolenco.com to organise a sample.

We made sure to partner with mills that have very strict defect standards and exemplary quality controls. Should your factory note a defect that we missed, please put us in cotact with them and we will arrange for replacement meters to be sent.

Shipping/Returns

The majority of our fabric is warehoused in Italy - that fabric will ship twice a week anywhere in the world. The remaining fabric is warehoused in New York and ships the same day if ordered before 3pm EST.

It's a bit hard to return fabric. However, mistakes can happen and we are more than willing to work out a solution if something is shipped by mistake. Shoot us an email at info@madisonwoolenco.com should you need anything.